Placing an Order
Orders can be emailed, telephoned (07 3392 4068) or faxed (07 3392 4069) to us. We are generally able to provide catering at short notice (i.e. on the day of the function). If possible, we ask that 24 hours’ notice be given to us for catering. When training courses are arranged in advance, if you could tentatively arrange catering and confirm numbers the day prior to the function, this would be much appreciated. Should you need any equipment or staff for your function, we generally require 48 hours’ notice. |
Delivery |
| CBD Deliveries are free of charge. Please ask for delivery charges to areas outside the CBD. |
Weekend Catering |
| All catering orders for delivery on Saturday and Sunday will incur a 10% weekend surcharge. |
Catering Equipment |
All catering equipment is the property of Carbon Base.
All catering equipment will be collected upon completion of your event / function or as otherwise arranged.
Any damaged equipment or unreturned items will be charged at replacement cost.
It is requested that all catering equipment is cleaned prior to collection, in particular buffet / chafing dishes, otherwise a cleaning fee may apply. |
Written Quotes |
| We will gladly provide written quotes and work within budgets to accommodate any special requirements that you may have. Large group discounts may be applied for sizeable orders. |
Invoices |
| All invoices are provided via email after the function / event in Adobe Acrobat format. |
Wait Staff |
| $29.70 per wait staff per hour (minimum of 3 hour shift applies). 48 hours’ notice is required for wait staff. |
Cancelling your Order |
| 24 hours’ notice in writing and by telephone must be given for cancellation of orders. Any orders cancelled on the day of the function will incur order costs at the same menu prices. |
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“CARBON base” can also tailor a menu for Event Theme Parties. Crockery, Cutlery, Linen and Party Equipment can also be arranged. If there is something in particular you would like that is not included in our menus, please do not hesitate to ask. Flexibility is our “base” ingredient! |
